Performance Review Officer

Job description

Performance Review Officer Permanent: Grade B - £28,598 - £34,434 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week: Join our team and be part of shaping Birmingham’s City Council Housing Stock. As a Performance Review Officer, you’ll drive the insights that help our homes meet Decent Homes and Building Safety Regulator standards—making a real, measurable difference for residents across the city. Birmingham City Council is seeking a Performance Review Officer to join our Planned Maintenance Team within Capital Asset Management. This is a key role for someone who enjoys analysing data, improving performance processes, and helping services deliver the best possible outcomes for tenants and residents. As part of the team, you will take responsibility for a designated specialist area, leading on performance management, business information production, customer satisfaction analysis, and quality management reviews. The role involves working closely with senior managers, internal teams, and contractors to ensure high‑quality, reliable performance information is available across capital planned maintenance. Key Responsibilities: - Le...