Accounts Receivable Imbalances (ARI) Coordinator

Job description

Job Summary: Under the direction of the Pricing and ARI Supervisor, this position is accountable to provide direct customer service to facilitate the coordination, follow-up, timely resolution and closing of ARIs which are assigned for commercial customers. The ARI Coordinator will be responsible for reporting metrics for the work group. The key role is to manage day-to-day account activities and to act as ARI Coordinator between the business and its customers. The ARI Coordinator position reviews receivables, claims, debits, credits and unapplied cash for domestic and export customers in a manner that ensures optimum cash flow. The ARI Coordinator will work on process improvements and problem solving to avoid reoccurrences and enable ARIs to be closed within 60 days. This role includes coordination with all business unit locations to create a standardized approach to ARI management. Responsibilities: - Obtain an in-depth understanding of each customer’s accounts payable and receivable processes to understand the needs of each customer. Incumbent must also obtain a basic knowledge of pricing, Transportation and Quality practices and use this information in a collaborative effort wi...