Director SaaS Operations (m/f/d) in Berlin or Konstanz - hybrid
KNIME AG · Berlin, DE
Description Too much data, not enough insight? We get it. At KNIME , we build software that helps people clean, combine, and understand their data: fast, eff...
Job description
Description Too much data, not enough insight? We get it. At KNIME , we build software that helps people clean, combine, and understand their data: fast, efficiently, and without code. And with our focus on Data Analytics & AI, we empower everyone to turn complex challenges into clear, actionable insights. You can help make that happen. We’re a fast-growing, globally recognized pioneer at the intersection of data and AI. With users in every industry, an international team from 30+ nationalities, and a thriving community. Join us as a SaaS Operations Director in Berlin or Konstanz - hybrid* and help us deliver reliable, secure, and scalable SaaS experiences through operational excellence and strong release discipline. Who you are: Operations leader: You bring deep experience running SaaS operations, ensuring uptime, reliability, and strong customer SLAs. DevSecOps expert: You understand CI/CD systems end-to-end, including runtime reliability, policy-as-code, and secure pipeline design. Incident commander: You’re confident leading high-severity incidents, coordinating response, and communicating clearly with stakeholders and customers. Process-driven: You build repeatable, auditable...