Risk & Change Lead
TSMG · Palo Alto, California, US
Role overview: This role calls for a strategic yet hands-on professional who can lead through influence, drive change in dynamic project settings, and coach...
Job description
Role overview: This role calls for a strategic yet hands-on professional who can lead through influence, drive change in dynamic project settings, and coach teams to embrace a proactive, risk-aware, and continuously improving mindset. Responsibilities: Risk Management: - Develop, implement, and maintain a risk management framework aligned with operational delivery models and client requirements. - Identify, assess, and monitor operational, safety, compliance, and resource risks across field and desk projects. - Lead risk assessments during project onboarding, transitions, and delivery phases. - Define and maintain a risk register, ensuring timely updates and mitigations. - Facilitate root cause analysis (RCA) and lessons learned sessions after incidents or escalations. - Partner with clients and internal stakeholders to align on risk controls and response plans. Responsibilities: Change Management: - Design and execute change management plans to support new processes, technologies, and client requirements. - Conduct impact assessments and stakeholder analyses for operational or system changes. - Develop communication and training materials to support adoption of new ways of working...