Service Delivery & Contract Management AI Product Owner

Job description

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job Title: Service Delivery & Contract Management AI Product Owner Location(s): United Kingdom - OneSource Remote Job Description: Role Purpose: The Service Delivery & Contract Management AI Product Owner is a combined role that owns two connected domains of AI-enabled operational improvement: the service delivery framework and the contract management decision logic. Across both domains, this role transforms operational data into predictable, explainable, and auditable guidance — driving productivity improvements in work order management and ensuring service contract decisions are consistent, evidence-based, and optimized across the asset fleet. This role des...