Patient Care Specialist

Job description

City/State Richmond, VA Work Shift: First (Days) Overview: Sentara Medical Group is hiring a Patient Care Specialist! Floating to other offices within Cardiology is a requirement and Travel mileage is reimbursable to Williamsburg and Virginia Beach. As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click https://youtu.be/-UFCN2hsXQY to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare. Education: HS Diploma: Associate Level degree or higher in lieu of the required experience will be considered. Experience: 3 years’ Customer Service experience required. 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third-Party Payers required. Electronic Medica...