Plumbing Service Manager

Job description

Plumbing Service Manager Location: Knoxville, TN: We are looking for an experienced Plumbing Service Manager with a strong background in commercial plumbing service and customer relationship management. This role is responsible for growing service revenue, supporting technicians, and delivering an exceptional customer experience. Come join a team that values quality work, strong relationships, and long-term success. Military Veterans are encouraged to apply! Your role: You will manage and grow plumbing service and maintenance business through repair, replacement, preventive maintenance agreements, and small service projects. This position works closely with customers, technicians, dispatch, and service leadership to ensure work is scoped accurately and executed professionally. Your main tasks: - Develop and grow plumbing service revenue through service, maintenance, and small project opportunities - Serve as the primary point of contact for assigned service customers - Respond to service leads, technician referrals, and customer requests in a timely manner - Conduct site visits to assess customer needs and existing plumbing systems - Partner with plumbing service technicians to ide...