Client Implementation Manager – GRC

Job description

Here’s a summary of the role If building high‑impact partner ecosystems and driving sustainable revenue growth gets you out of bed in the morning, this role is for you. As a Manager, you’ll lead sell‑through strategy with advisory and consultancy partners—expanding market reach, SaaS implementation delivery, Client onboarding, consulting delivery, strengthening relationships, and turning complex sales cycles into measurable wins. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): · Lead end-to-end client implementations of Diligent solutions, from project kick-off through go-live, ensuring projects are delivered on time and within scope. · Translate client goals and current processes into clear solution designs and implementation plans that drive tangible governance, risk and compliance outcomes. · Coordinate cross-functional project teams (Advisory Specialists, Customer Success, Sales and Product), providing clear direction, removing blockers and managing risks. · Aid and assist commercial teams both during pre-sales and post-sales to continue to obtain and grow our clientele, ensuring client satisfaction throughout. · Facilitate engaging client worksh...