Customer Retention Manager

Job description

including Esquire , Men’s & Women’s Health, ELLE , Good Housekeeping , Harper’s Bazaar , Digital Spy , Cosmopolitan , Red and more. At Hearst UK, we don’t just create content - we shape culture. Our workplace is driven by passion, shaped by authenticity and powered by creativity. We back bold ideas, act with an entrepreneurial mindset and continually evolve to meet the moment - while respecting the legacy that’s brought us here. We believe in each other’s potential and push boundaries together to create meaningful impact, both across the media landscape and in people’s lives. We’re proud of our heritage - but even more excited about making history. Hearst UK operates an in office policy with flexible Friday’s. Our office is based at House of Hearst, 30 Panton Street, St James’s, London, SW1Y 4AJ , where teams collaborate in person and connect across brands and functions. Salary - Circa £50,000: The Role…: The Customer Retention Manager sits within the Customer Value team and reports to the Head of Customer Value. This team is responsible for retaining and maximising the value of Hearst UK’s subscriber and membership base, playing a central role in our subscription and membership gr...