Client Services Coordinator

Job description

Ready to join a high-performing team where your coordination, organisation and stakeholder skills will make a real impact? As a Client Services Coordinator at Findex, you’ll play a key role in delivering exceptional administrative and operational support that enables our advisers and accountants to focus on what they do best - supporting our clients. This position is based in Townsville , and previous experience working within an accounting or professional services firm is essential for success in this role. Your role, your contribution!: - Coordinate end-to-end client administrative workflows, ensuring tasks are completed in line with internal service standards and turnaround times - Liaise with clients, ATO and other regulatory bodies to manage lodgements, information requests and onboarding/offboarding activities - Prepare client correspondence, reports, job in/out for signing processes and billing/WIP support - Maintain accurate database, document and task management across multiple systems - Provide broader office and team support including reception relief, meeting coordination, events and facilities administration The benefits of joining us!: - A collaborative and supportive...