Executive Housekeeper

Job description

Leadership & Team Management: - Lead, inspire, and develop a high-performing housekeeping team, including supervisors, room attendants, laundry attendants and public area staff - Recruit, train, and mentor team members, fostering a culture of accountability, engagement, and continuous improvement - Conduct regular performance evaluations and provide coaching and feedback - Ensure proper staffing levels and scheduling aligned with occupancy and business needs Operations & Quality Assurance: - Maintain the highest standards of cleanliness, presentation, and hygiene throughout the property - Conduct routine inspections of guest rooms, suites, and public areas to ensure adherence to luxury brand standards - Implement and uphold Hilton and Curio Collection brand standards, policies, and procedures - Oversee inventory control, purchasing, and cost management for housekeeping supplies and linens - Ensure proper handling and maintenance of equipment and assets Guest Experience: - Champion a guest-first mindset, ensuring every space reflects comfort, elegance, and meticulous attention to detail - Address guest requests, concerns, and special preferences promptly and professionally - Collabo...