Air Export Agent II

Job description

Overview The Export Agent facilitates the shipment of cargo via air and/or ocean transport. The Export Agent is responsible for receiving, shipping instructions and following customer specific guidelines in the preparation and transmission of export transactions. This includes processes from booking through confirmation of shipping. Responsibilities: - Take booking requests, ensure bookings are made at current and accurate rates, consolidate and route shipments based on local office procedures. - Communicate with carriers, origin and destination locations regarding shipment status, special handling and delivery processes. - Monitor and manage shipments until completion. Keep customers appraised to the export details of transactions in accordance with local office export operation procedures. - Ensure accuracy and completeness of export documentation – review and verify documentation and obtain any missing documentation from the customer. - Build relationships with all customers, other offices, overseas agents and service providers - Review standard operating procedures to ensure compliance, TSA, Quality Assurance Standards, TAPA, and IMDG. - May be responsible for special shipments...