Voice of Customer and Insight Executive

Job description

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. The Role: M&G is seeking a passionate Voice of Customer Insight Specialist to join our highly experienced and growing Customer Insights team. This new position has arisen due to the ongoing success of our Voice of Customer programme, which continues to deliver actionable insights and drive strategic improvements across the business. You will play a pivotal role in deepening our understanding of customer needs, champi...