IT Support Engineer

Job description

Company Description RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description: Position Summary: Provides support and works across a broad range of technologies and liaises across multiple areas of the business to support incidents, problems, and requests related to our endpoint fleet of equipment. Communicates effectively about a broad range of technologies and explains solutions in technical and nontechnical terms. We expect first class customer service ensuring that all customers are treated efficiently and in an appropriate manner. Responsibilities: - Handles routine problems without assistance. - Provides remote support to other facilities across Management Territory as part...