Treatment Coordinator / Case Manager

Job description

Description Treatment Coordinator / Case Manager Dream Dental – Goodlettsville, TN: Dream Dental is looking for an experienced, motivated, and goal-oriented Treatment Coordinator / Case Manager to join our growing team in Goodlettsville, Tennessee! This is an excellent opportunity for someone who thrives in a fast-paced, patient-focused environment and is passionate about helping patients move forward with treatment while supporting office growth and production goals. We are a busy, established practice with 3 doctors, a strong patient base, supportive leadership, and excellent long-term growth opportunities. Responsibilities: - Present and discuss treatment plans confidently and compassionately - Educate patients on treatment needs and help guide them toward moving forward with care - Build patient trust and improve case acceptance (“getting the yes”) - Coordinate and optimize the doctor schedule for productivity and production goals - Monitor and help achieve office KPIs and daily/monthly goals - Assist patients with financing options and payment arrangements - Work closely with the clinical and front office teams to ensure smooth patient flow and communication Qualifications: -...