Customer Account Specialist

Job description

Customer Account Specialist Build a Career That Matters with One of the World’s Most Respected Employers! Michelin has immediate openings for a Customer Account Specialist (CAS) who will be responsible for enhancing customer excellence in the Service to Customer department. This role involves streamlining processes and addressing inefficiencies across teams. Michelin’s purpose is to support everyone’s right to move freely and find their better way forward. In this role, you will contribute to our mission by leading continuous improvement initiatives for the customer, championing customer excellence, and developing team-building skills to enhance overall departmental efficiency and effectiveness. By joining us, you will have the opportunity to impact our operations and significantly drive our mission forward. If you value respect for people, teamwork, and trust, consider joining us as the worldwide leader in tires! - - - - - - - - - - - - What will you do: Develop and maintain procedures and documentation to drive critical business results. Streamline processes to enhance operational excellence across teams Manage orders and deliveries according to the sales policies defined by cust...