Cluster Reservations Agent - Six Senses Rome, Milan, Ibiza (based in Milan)

Job description

Six Senses is looking for a passionate and detail-oriented Cluster Reservations Agent to join our team. This role plays a vital part in ensuring the smooth and efficient handling of all reservations across our properties, delivering personalized service that reflects our brand values of wellness, sustainability, and emotional hospitality. The ideal candidate combines operational excellence with a genuine passion for guest experience, ensuring every booking reflects the Six Senses philosophy of reconnecting with oneself, others, and the world around us. Wellness: At Six Senses, wellness is at the heart of everything we do. The Cluster Reservations Agent embraces our holistic wellness philosophy and supports brand initiatives such as Sleep with Six Senses and Grow With Six Senses . They actively participate in Mission Wellness activities and promote a balanced, mindful approach in daily interactions with both guests and colleagues. Sustainability: Sustainability defines our culture and operations. The Cluster Reservations Agent ensures all reservation activities align with Six Senses sustainability standards — including responsible purchasing, waste reduction, and the elimination of...