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Patient Registration I-Patient Access

Kettering Health · Miamisburg, Ohio, US

Responsibilities & Requirements Patient Registration I position’s major duties include, but are not limited to the following: - Registering patients while de...

Job description

Responsibilities & Requirements Patient Registration I position’s major duties include, but are not limited to the following: - Registering patients while demonstrating strong guest relations and exceptional customer service and effective communication. - Reviewing all scheduled outpatient visits prior to service to ensure that all patients have been screened for discounts - Ensuring that payer sources and payment arrangements and options have been discussed - Assist patients with the completion of Financial Assistance Forms, HCAP Application and Medicaid Applications (if applicable) - Review an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient account - Demonstrate knowledge of all compliance or legally required registration forms, consents, literature and documents Qualifications: Education: - Previous registration or scheduling experience strongly preferred - Excellent written and oral communication skills - Meets Pre-Screening Protocol and testing for proficiencies in computer skills, phone skills, and customer service knowledge - Demonstrated competency in working in teams and ability to effectively communicate with all lev...