Presales Solutions Architect - D365 CE

Job description

The CE & Power Platform Presales Solution Architect is responsible for shaping, architecting, and articulating Microsoft Dynamics 365 Customer Engagement and Power Platform solutions during the presales lifecycle. This role leads discovery, solution design, estimation, and value articulation to ensure opportunities are positioned accurately, credibly, and in a way that sets delivery up for success. The role serves as a trusted solution authority across CE workloads and Power Platform extensibility, automation, and low-code capabilities. KEY RESPONSIBILITIES: 1. Discovery, Solution Shaping & Architecture 2. Presales Demos & Value Storytelling 3. Estimation, ROMs & Commercial Support 4. Presales Governance & Delivery Readiness 5. IP, Thought Leadership & Practice Contribution - Lead structured discovery sessions to understand client business processes, pain points, and desired outcomes across Dynamics 365 CE (Sales, Customer Service, Field Service, Customer Insights) and the Power Platform (Power Apps, Power Automate, Power BI, Copilot Studio). - Design end-to-end solution architectures that combine CE capabilities with Power Platform extensibility, workflow automation, and integrati...