Senior Clerical

Job description

SUMMARY: Under general supervision, the Senior Clerical role provides administrative and accounts receivable support to the branch. This role may provide guidance to less experienced Clerical roles. JOB DUTIES: - Greets and assists all persons visiting the branch in a professional and courteous manner, routes them to the appropriate person. - Sorts, distributes and sends incoming and outgoing mail, and faxes. - Provides administrative support to sales associates and management team members including filing, data entry, and routine reports to identify open orders for expediting. - Prepares cash sales deposit in accordance with company policy. - Handles customer billing. - Resolve past-due invoices and customer claims on a timely basis, including proactive identification of account issues. - May handle customer returns. - Assists less experienced Clerical roles with administrative duties and accounts receivable duties. - Performs other duties as assigned. - Answers all incoming calls in a professional manner, directs all calls, and takes accurate messages. EDUCATION & EXPERIENCE: - Typically requires a high school diploma or GED - Three (3) to five (5) years of related experience or...