Consumer Loan Sales Specialist - San Antonio, TX

Job description

Are you looking for a new opportunity in building your career? Join us in our Support Centre' location in San Antonio, TX as a Consumer Loan Sales Specialist. In this role, you will sell, process, and service consumer loan. The position collaborates closely with the Manager and support centre staff supporting all 1FFC state branches. The Consumer Loan Specialist is knowledgeable of features of products and services to drive an exceptional customer experience. Hourly rate: $16.00 to $18.00 per hour - Markets for new loans to existing and new customers through solicitation calls - Educate and upsell customers on all product offerings including loan options and optional insurance products. - Process loan applications, ensuring completeness and accuracy, to determine customer eligibility. - Assist every customer in a professional manner. - Conducts monthly quality control reviews on the overall 1FFC loan portfolio - Review and collect on delinquent accounts to identify and address trends or problems. - Proactively address delinquent accounts by consulting with customers on past-due loan payments - Processes modification requests - Accurately posts all operations support centre payments...