Telecom Network Engineer

Job description

Responsibilities & Qualifications RESPONSIBILITIES: - Under general supervision, assist in the design, configuration, and troubleshooting of the VTC collaboration infrastructure - Provide engineering support for design, configuration, installation and sustainment of all software and hardware infrastructure including patch and vulnerability management - Work on VTC tasks/projects as designated by the Team Lead and/or PM - Coordinate with the Vendor PM, Government PMO, and government user representatives to ensure accurate solutions and user satisfaction on technical matters - Develop required specifications for simple to moderately complex troubleshooting - Provide technical escalation support for all VTC, Streaming Video and IPTV/Digital Signage trouble- tickets that cannot be resolved by the VOC Technical Admins - Provide coordination with Data Center Managers requesting rack space, power, and connections to infrastructure devices - Provide coordination requesting subnet and VLAN be created for the VTC, IP/TV DS infrastructure when deploying new installs - Perform CODEC updates and other technical administrative duties as assigned - Assist the team in providing 24/7 onsite support...