Senior CRM (Salesforce) Specialist - Sleep and Respiratory Care (Murrysville, PA)

Job description

Job Title Senior CRM (Salesforce) Specialist - Sleep and Respiratory Care (Murrysville, PA) Job Description: Senior CRM (Salesforce) Specialist – Sleep and Respiratory Care Philips is currently recruiting a Senior CRM Specialist based in Murrysville, PA! In support of our Customer Relationship Management system (Salesforce.com), you will facilitate the more tactical, day-to-day aspects of supporting, discovering, validating, documenting and communicating business-process-related knowledge through modeling, simulating and analyzing current and future states. Your role: - Integration/migration and reporting elements of CRM using advanced knowledge of Microsoft and ensuring system is configured and maintained to support company business practices. - Monitor and take corrective action related to the integration of SAP and CRM data; Works on continuous improvement and optimization of Sales Processes - Positively impact the output of the sales organization; Contribute to the overall functionality of the CRM system by providing options to address sales and marketing needs. - Ability to write business requirements, user stories, and UAT test documents to advance change requests the develop...