Voucher Specialist

Job description

Description Do you thrive in a detail-oriented role where organization and customer service are closely intertwined? Are you passionate about ensuring individuals and families have access to stable housing? The Vancouver Housing Authority (VHA) is seeking a Voucher Specialist to play a key role in supporting our housing programs. In this position, you'll help applicants navigate the voucher process, maintain compliance with regulations, and provide excellent service to tenants and landlords. At the VHA, we collaborate with local governments and community partners throughout Clark County to address affordable housing and homelessness while providing housing and assistance to low-income residents to help break the cycle of poverty. What You'll Do: - Process applications, eligibility verifications, and tenant recertifications. - Maintain tenant files and ensure compliance with VHA and HUD standards. - Communicate with tenants, landlords, and applicants to provide support and answer questions. - Manage waitlists, monitor occupancy data, and process rent increases and lease renewals. - Assist with reasonable accommodation requests and maintain accurate records. What We Offer: - A new em...