IT Production Operations Analyst

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: TPA & Payer Solutions is seeking a motivated and detail-oriented Analyst for IT Production Ops to support essential IT functions across four lines of business: Meritain, American Health Holdings, Network Account Business, and First Health. This is an excellent opportunity for individuals looking to start or grow their career in IT operations and service management. Key Responsibilities: Asset Management: - Assist in tracking IT application and software using inventory tools. - Help ensure assets comply with company policies and licensing requirements. - Support efforts to improve asset usage and reduce costs. Incident Management: - Log and categorize IT issues using ticketing systems. - Communicate with team members and users dur...