Manager Account Analysis Operations

Job description

Under the direction of the department manager, this position is responsible for the overall coordination and management of account analysis operations activities, the implementation and ongoing servicing of account analysis for client companies, and providing operational and technical assistance to various areas within the bank. This position is responsible for meeting servicing and efficiency goals to ensure quality client service and satisfaction. In addition, this position is responsible for demonstrating the Excellence in Sales/Service (ESS) philosophy by participating in and practicing ESS disciplines and behaviors. As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act. Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow. We are an EEO/AA employer, including disability and veterans. For Ban...