Branch Service Support / Dispatch

Job description

***HIRING IMMEDIATELY!!!**** Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations. Visit "Whaley Careers" to find your place to grow. www.whaleyfoodservice.com/careers Whaley Foodservice, LLC is currently searching for an experience Administrative Assistant to join our team. This position is responsible for meeting the daily, weekly and monthly parts and inventory needs of the branch location. JOB TITLE: Branch Service Support and Dispatch STATUS: Non-Exempt SUPERVISION: Reports to the Area Manager POSITION SUMMARY: This position is responsible for meeting the daily, weekly and monthly administrative needs of the branch location. MAJOR RESPONSIBILITIES: - Answer high volume of incoming customer calls. - Open service orders as needed in the computer system. - Close service orders for billing upon completion of order using the computer system. - Assist in resolving customer problems/complaints. - Insure return of warranty parts to corporate warranty department. - Run daily and monthly reports. Submit reports as required to corporate offi...