CRM Executive - 12 Month FTC

Job description

Create Smarter, More Personal Marketing at Pets at Home! Are you passionate about delivering engaging, personalised customer experiences? Join Pets at Home as a CRM Executive and help us connect with millions of pet lovers nationwide. About the Role: Reporting to the CRM Manager, you’ll play a key role in delivering targeted CRM campaigns that drive engagement, commercial performance and long-term customer loyalty. From campaign build to deployment, you’ll bring data-led, consumer-first communications to life across multiple channels. This role offers a 12-month fixed-term contract (covering maternity leave) and hybrid working ( two office days per week ) from our Support Office in Handforth, Cheshire. What You’ll Do: - Support the planning, build and delivery of targeted, multi-channel CRM campaigns - Translate business objectives into compelling consumer communications - Manage stakeholder requests and contribute to a balanced contact strategy - Use insights and analytics to shape campaigns and optimise performance - Collaborate with Marketing, Trading and Analytics teams to test and learn - Handle CRM admin tasks including voucher setup/testing, competitions and purchase orders...