Customer Service Representative
Teledyne Technologies · Goleta, California, US
Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliab...
Job description
Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. Job Description: Job Summary: Interacts with customers post-sale. Develops and maintains positive customer relations; coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner. This position represents our company to our customers. Primary Duties & Responsibilities: - Primary responsibility is creating and maintaining RMA's (Return Merchandise Authorizations). Including sales orders, receipt/delivery orders, repair orders, and quoting. - Provide customer support by responding to incoming emails and calls from customers related to post-sale non-technical service. - Provid...