Maison Receptionist (9 month FTC)

Job description

As part of the Maison Experience team the Receptionist will be the first point of contact for all non-client visitors to the Maison. Ensuring that all guests have a warm welcome and working with the team to provide any required support on administrative matters. Working to maintain the smooth and efficient running of the reception space within the Maison. Main responsibilities: Manage the Front Desk ensuring both team & visitors are supported with 5* service experience and a positive, warm first impression Setting the tone for the day and creating moments of surprise and delight for the team Offer, prepare and serve refreshments/teas/coffees for visitors on arrival Ensure a seamless visitor experience – welcoming and connecting visitors with team members Managing visitor luggage: Oversee the courier access for deliveries and collections - ensuring all goods in/out are processed as necessary and kept tidy Assist with courier bookings for the Maison team and managing inbound post Entrance area maintenance – florals, VM organisation Internal office communications between the Maison, Hill Street and Annex/ Showroom Back-office catering when required in collaboration with SSS team Suppo...