Inside Sales Manager

Job description

Overview Smile America Partners is a national leader in school-based preventive dental care, partnering with school districts across 20+ states to deliver high-quality dental services directly on school campuses. Our programs eliminate barriers to care by bringing dentistry to students where they already are. The Inside Sales Manager plays a critical leadership role in scaling this mission, directing a high-performing team of Outreach Coordinators (OCs) responsible for connecting with schools and districts nationwide from our Farmington Hills, Michigan corporate office. POSITION SUMMARY: The Inside Sales Manager is a front-line sales leader responsible for hiring, developing, coaching, and driving a team of 10 to 20 Outreach Coordinators in a fast-paced, high-volume inside sales environment. This leader sets the daily performance standard, coaches OCs on outreach strategy and AI-enabled sales tools, monitors pipeline health, and partners with the Senior Sales Leader to align team activity with growth targets. The right candidate brings proven experience managing a call center, high-volume inside sales teams, a passion for coaching, and the ability to build a results-driven team cul...