Docent Program Manager

Job description

The Docent Program Manager serves as the central manager for all docents programs at the CMA, including Public Tours, School Tours, University Tours, and the Education Art Collection Programs Art Cart and Art to Go. This position plays a significant role in enhancing, deepening, and managing relationships with docent volunteers. Working closely with departmental, Public & Academic Engagement, and Visitor Services colleagues, the Docent Program manager acts as primary liaison/point of contact for docents. The position develops, maintains and shares training and tour schedules, as well as records and reports, and responds to docent's general questions and organizational need. This position also plays an important role in the experience of tour groups across all decent programs, greeting groups as they arrive while confirming that docents show up for and are oriented to their program and group assignments. Requirements and key Competencies: Bachelor's degree and three to five years related experience and/or training or equivalent combination of education and experience is required. Strong written, verbal, and interpersonal communication skills; ability to communicate tactfully with co...