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Patient Access Operations Coordinator Hospital

Advocate Aurora Health · Burlington, Wisconsin, US

Department: 10366 Enterprise Revenue Cycle - Burlington Southern Lakes WI Arrival Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Detai...

Job description

Department: 10366 Enterprise Revenue Cycle - Burlington Southern Lakes WI Arrival Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: The schedule for this position is Monday through Friday, 7:30 a.m. to 4:00 p.m., with on-call coverage every other weekend and every other holiday. Pay Range: $22.90 - $34.35 Major Responsibilities: - Oversee daily operations of patient service areas to ensure departmental standards and efficiency are met. - Educate and update staff on changes relevant to their roles, policies, and procedures. - Manage supplies by ordering within budget guidelines and departmental needs. - Assess staffing needs and communicate requirements to leadership; ensure compliance with personnel policies. - Provide leadership and support to patient services staff, including training, orientation, work direction, and performance input. - Create and adjust staff schedules for optimal efficiency and patient throughput, including breaks, meetings, and peak volume coverage. - Assist with financial processes, including point-of-service collections, cash reconciliation, and bank deposits; monitor department work queues. - Support HR...