Patient Access Representative/Surgery Scheduler, Fort Bend Surgery Center, Monday - Friday, Off Holidays

Job description

Responsibilities The Patient Access Representative is the first line of quality service to our patients and our guests. This position serves as the ambassador of service, setting the standard by which all other departments and services are judged. Greets customers and subsequently provides the highest level of customer service possible. Timely and accurate registrations, complete benefit verifications, patient education (regarding benefits) and appropriate authorizations for services are the responsibility of the Patient Access Representative. Qualifications: MINIMUM EDUCATION: High school diploma or GED. MINIMUM WORK EXPERIENCE: Previous Business Office related experience of 1 to 5 years. REQUIRED LICENSES/CERTIFICATIONS: None. REQUIRED SKILLS, KNOWLEDGE AND ABILITIES: Excellent interpersonal skills required. Knowledge of medical terminology, excellent phone etiquette. Typing 35 words per minute. ABOUT OAKBEND: OakBend Medical Center is an independent hospital providing exceptional and compassionate care to patients and the community since 1950. The OakBend family consists of outstanding team members caring for the community at three hospitals and many specialty centers. OakBend’s...