Concierge

Job description

When you work at Clarendale Ann Arbor, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life! Clarendale Ann Arbor is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community! Here are a few of the daily responsibilities of a Concierge: - Provide ongoing telephone coverage. - Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating. - Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery - Prepare maintenance work orders as requested by residents and staff - Assist the Business Office Man...