Receptionist

Job description

Become a part of our caring community The Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments. Checking in and outpatients, insurance verification and data entry. C enter Address: CenterWell Baytown, 6515 Garth Rd, Ste:150, Baytown, TX 77521 Essential Functions: - Answer phone calls utilizing a Genesys system. - Ensure accurate and timely processing of all requests by taking appropriate action, such as scheduling appointments, taking messages, transferring calls to appropriate staff. - Ensure thorough records are maintained by documenting discussion, messages and actions taken to process inquiries. - Resolve patient issues through independent problem solving and with a goal of first call. Required Qualifications: Strong organizational, written and verbal communication skills. Ability to remain calm and helpful even when dealing with upset customers. Ability to foster teamwork and partnersh...