Area Manager
UG2 · Durham, North Carolina, US
The Area Manager will lead the delivery and expansion of janitorial services across the region.
Job description
The Area Manager will lead the delivery and expansion of janitorial services across the region. This role is responsible for managing a diverse portfolio, including commercial, corporate, tenant, and retail accounts, ensuring service excellence, client satisfaction, operational efficiency, and sustained business growth. The Area Manager will oversee all aspects of operations, including team leadership, client relationships, financial performance, and business development. Job Responsibilities: Leadership & Management: - Oversee janitorial operations across the region, managing a diverse portfolio of commercial, corporate, and retail accounts. - Ensure consistent delivery of high-quality services that meet or exceed client expectations and align with the company's standards of excellence. - Develop and implement operational strategies to optimize efficiency, control costs, and enhance service quality. - Lead, mentor, and develop a team of managers, supervisors, and frontline staff, fostering a culture of accountability, safety, and high performance. Client Relationship Management: - Serve as the primary point of contact for key clients, building and maintaining strong, long-term rel...