Team Manager

Job description

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About Operations: The Operations division is at the heart of our customers' experience here at THG. We dispatch to our customers in over 200 countries worldwide from our purpose-built, innovative distribution centres. The Team Manager (TM) leads and is responsible for all aspects of their area of supervision. The safety of all Personnel, Customers, Visitors and Contractors whilst on site is of the utmost importance, ensuring all interactions are safe and effective. Team Managers work with other internal departments and stakeholders to ensure agreed Key Performance Indicators (KPIs) and standards are achieved, prioritising customer experience, improving stock integrity and meeting Service Level Agreements (SLAs). Team managers...