Refund Specialist

Job description

Description Tennessee Orthopaedic Alliance is the largest orthopaedic surgery group in Nashville and Middle Tennessee. TOA concentrates on the diagnosis and treatment of disorders and injuries of the musculoskeletal system which allow our patients to live their best life. Ninety plus years later we are advancing the practice of orthopaedic surgery throughout the state. There are a number of reasons why TOA is an employer of choice; here are a few of them: The Refund Specialist is an important part of the TOA Central Business Office, our operation that focuses on revenue cycle excellence. As a Refund Specialist, you will use your analytical, financial, and customer service skills to ensure that the accounts of our TOA patients are accurate and reconciled in a timely fashion. Essentially, you’ll be working to make sure any overage that is due to a TOA patient is returned to them timely. This position reports to our Revenue Cycle Manager, and is located at our Central Business Office location. Meets quality assurance and productivity standards by identifying, reconciling credit balance accounts and reviewing credit balance reports for potential over payments. - Stability - TOA has bee...