Client Billing Manager

Job description

JOB SUMMARY: The Client Billing Manager is responsible for overseeing all aspects of client billing operations, including invoicing, collections, client account management, and billing issue resolution. This role ensures accurate, timely billing processes while maintaining strong client relationships and optimizing revenue cycle performance. The Client Billing Manager also maintains a strong relationship with the Commercial team to ensure correct onboarding of new client bill accounts and resolution of issues. JOB RESPONSIBILITIES: ESSENTIAL FUNCTIONS: - Ensure billing accuracy and compliance with contracts, payer guidelines, and internal policies. - Identify and implement process improvements to increase efficiency and reduce errors. - Lead, coach, and develop Client Billing Representatives. - Conduct regular team meetings, training, and performance evaluations. - Oversee daily client billing functions, including timely invoice generation and invoice correction resolution. - Monitor AR aging reports and implement action plans for delinquent accounts. - Drive collections strategy for client accounts to reduce aging and improve cash flow. - Partner with Commercial team on new client...