PT Automotive Customer Service Advisor - 2788

Job description

Premium Velocity Auto PVA / Jiffy Lube is hiring! Come join the team! We are seeking dependable, growth‑minded Customer Service Advisor with strong communication and customer service skills. Ideal candidates can build rapport, explain products confidently, and excel in fast‑paced, team‑oriented environments. Customer service or sales experience is preferred, while automotive experience is not required. A valid driver’s license is strongly preferred but not required. Job Summary: The Customer Service Advisor supports customers through their entire visit—building trust, guiding service decisions, and performing basic automotive maintenance as a trained Lube Technician. Job Description: - Greet customers, review service needs, and escort them from their vehicles - Explain promotions and available services - Provide unbiased recommendations based on manufacturer guidelines and technician findings - Communicate updates throughout the service process - Perform preventative maintenance (oil changes, fluid top‑offs, inspections, and replacements of basic components) - Ensure quality work, review completed services with customers, and encourage return visits - Perform other duties as assign...