Benefit Programs Specialist I - Part Time

Job description

Benefits Program Specialist I – Part Time Hourly Wage Range: $22.65 - $35.63 This position is in office only. JOB OPEN DATE : 4/17/2026: JOB CLOSE DATE: 5/3/2026: JOB DESCRIPTION: Under general supervision, performs case management duties to determine eligibility of applicants for assistance through multiple benefit programs administered by the City Social Services Department. Work involves interviewing applicants and explaining multiple benefit programs, assisting applicants in completing forms, determining and advising applicants of eligibility for assistance, and providing or facilitating access to human services assistance. Verifies information received from applicants is correct and complete. Detects and reports cases of fraud. Maintains a variety of forms and records. Participates as a team member to improve customer service, operations, and resolution of problems. MINIMUM QUALIFICATIONS: -Experience involving social service program work including interviewing and counseling; assisting applicants in completing forms, determining and advising applicants of eligibility for assistance, and providing or facilitating access to human services assistance -Demonstrated ability to com...