Refund Specialist - Insurance

Job description

Here at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE). The Refund Specialist-Insurance is responsible for reviewing accounts, identifying insurance overpayments and credit balances. Evaluates and verifies refunds are issued in accordance with current policies and procedures. Essential Duties & Responsibilities: - Reviews refund/overpayment requests from insurance payers to determine if an overpayment has occurred. - Reviews and resolve credit balances through credit transfers, account corrections and refund request form completion for manual refund check requests. - Identifies root causes and trends contributing to patient and insurance credit balances and works collaboratively with all areas of the revenue cycle to improve efficiency and eliminate these issues. - Posts debits for approved ref...