Member Services Representative - North Vancouver Branch

Job description

Location(s): North Vancouver Branch Job Type: Full Time Regular: myWork Program: Office Starting Salary Range: $46,900.00 - $49,600.00 Background Screening Requirement: - Enhanced Criminal Record Check - Credit Check - Identity Verification - Employment Verification - References Job Purpose: On any given shift you will be the face of Coast Capital in the branch and balance a friendly advice and service approach with demonstrated ability to proactively listen and identify opportunities to deepen member relationships. By providing our members with support and financial advice, we help them Build a Better Future, Together. While this job is posted as a Customer Service Representative, internally, we title it a Member Service Representative, always putting members at the centre of everything we do. Accountabilities: - Be the first friendly face our members see at Coast Capital by exhibiting our Coast Capital values; - We build connection. - We act with courage. - We re-imagine. - Build relationships with member and deliver an outstanding member experience by meeting their initial needs and proactively identifying future opportunities through money chats and so much more! - Educating me...