Commercial Insurance Account Manager

Job description

Description About Kapnick Insurance: Founded in 1946, Kapnick Insurance is an independent insurance advisory firm with Michigan roots and a global reach. Our 180+ colleagues provide expert guidance and creative problem-solving pertaining to business insurance, risk solutions, employee benefits, worksite well-being, and personal insurance to a vast and diverse base of clients worldwide. For over 75 years, companies and individuals have looked to Kapnick as a trusted advisor, providing solutions that protect their operations and employees. This Account Manager position works to create long-term, trusting relationships with our clients and carriers. They are the primary point of contact in managing the day-to-day service requirements of our clients. They are responsible for the day-to-day service provided to our clients. The Account Manager's essential functions include: - Manage and respond to all direct client requests received by phone, mail, FAX, or email in a timely manner. - Create certificates, change requests, and other related items accurately, following agency and system documentation service standards and procedures. - Prepare invoices, close binder billings, apply credits,...