Solution Experience Lead Austin Customer Welcome Center

Job description

Solution Experience Lead Austin Customer Welcome Center Description -: The Customer Welcome Centers (“CWCs”) are the epicenter of HP's Executive Engagement Strategy. We are looking for a passionate leader to join our Customer Experience Program in Austin CWC. The role, based onsite in Austin, offers a unique opportunity to join the Customer Experience team and have full exposure to exciting technologies and innovative businesses at HP Inc. This is a highly visible role, representing one of the world’s leading IT Companies to its most valuable customers and partners through a robust and diverse executive briefing program. The successful candidate will be an energetic and confident self-starter who is detail oriented, with excellent communication, presentation, and people skills. This role will work closely with sales, product/solution teams, marketing, and executive teams across the company, including the C-suite, to provide exemplary support and organization around critical senior-level sales meetings. Between customer events, this role will also monitor the CWC’s KPIs, execute traffic programs, and contribute to complex projects. An ideal candidate will hold mastery and recognized...