Assistant Director, Occupancy Management

Job description

Job Summary The Assistant Director of Occupancy Management reports to the Director of Occupancy Management within Drexel Housing and Residence Life in the Business Services department. Key responsibilities for this position include managing the institution’s required residency program, ensuring expert-level use of the StarRez housing system, supporting housing assignments and billing processes for university-operated and leased properties (including fraternity and sorority housing), and collaborating on communications and recruitment events. The role also involves developing and documenting efficient workflows, training campus partners, upholding confidentiality, and analyzing industry data to inform best practices. This is a Hybrid position, working primarily on-campus throughout the week. About Business Services and Academic Properties, Inc. Drexel Business Services (DBS) delivers a variety of programs and services that are customer-responsive and aligned with Drexel University’s academic mission and strategic plan. The portfolio includes housing, dining, retail, DragonCard, student centers, parking, and real estate operations through Academic Properties, Inc., a wholly owned sub...