Senior Technology Resilience and Operations Leader
Citizens · US
Senior Program Manager - Technology Resilience & Operations Leader Department Enterprise Resilience, Technology Summary The Senior Program Manager, Technolog...
Job description
Senior Program Manager - Technology Resilience & Operations Leader Department: Enterprise Resilience, Technology Summary: The Senior Program Manager, Technology Resilience and Operations is responsible for leading and integrating multiple enterprise wide programs across technology resilience, cloud governance and architectural guardrails, third party resilience risk, and the Technology Operations Center. This role drives strategy, execution, governance, and metrics to ensure the organization operates safely, reliably, and resiliently across all technology environments. The role requires senior level program leadership with deep experience coordinating complex technology, risk, and operational initiatives across large organizations. Key Responsibilities: Enterprise Technology Resilience Program • Lead the enterprise technology resilience program, including strategy, roadmap, execution cadence, and governance Cloud Governance and Resilience Guardrails Program • Lead cloud governance and resilience guardrail initiatives in partnership with enterprise architecture, cloud engineering, and risk teams Third Party and Fourth Party Resilience Risk Program • Establish and mature a technology...