JobMesh

Project Coordinator

Advantest · Austin, Texas, US

What Makes You a Great Match Do you enjoy cross-functional collaboration and learning new technical skills? Advantest America, Inc. is looking for someone to...

Job description

What Makes You a Great Match Do you enjoy cross-functional collaboration and learning new technical skills? Advantest America, Inc. is looking for someone to join our Customer Support team in Austin, TX coordinating projects for key clients in North, Central and South America. You will communicate with stakeholders in person, via phone, chat and email. Additional attributes that will help you succeed in this role: - You thrive in an environment that relies on teamwork, while supporting and nurturing your individual strengths as well. - You are natural at making others feel heard and excel at relationship building. - You take the initiative in utilizing all available resources, while at the same time knowing when to consult with managers or peers to break down a difficult problem. - You have strong critical thinking skills with the ability to easily adapt to shifting priorities and challenges. A Typical Day Might Include: - Support client requests by phone and email by completing tasks such as the documentation of service requests, entering of part orders and communicating shipment details. - Provide multi-project coordination and installation support to include managing requirement...