Operations Support Agent

Job description

Company: DKT FedEx Express Danmark ApS Address: Kystvejen 34-36 Scheduled Weekly Hours: 37 Worker Type: Regular Posting Start Date: 13-Apr-2026 Posting Close Date: 9-May-2026 Job Family: FXE-EU: Operations Support Agent (ID) Position Summary: Join our team as we work each and every moment to deliver the most important package of someone’s day. At FedEx, you’ll be a part of a team that helps make the world more connected by enabling global commerce which helps business prosper, communities flourish and people thrive. Through personal and professional support, development and opportunity, we foster a culture where people deliver exceptional experiences and outstanding service. Job Description: As a FedEx Operations Support Agent you will work in a fast-paced environment with strict timelines. Being part of a team, you will ensure that customers' urgent packages get to the right place, on time, providing customers a high-quality customer service whilst complying with all local and corporate legal requirements and ensuring the safe and secure movement of all freight. Key responsibilities: - Answer incoming calls from customers in relation to collection requests, along with delivery que...